RNO/ITS - PIARC (World Road Association)
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Advisory Systems

Advisory systems include a broad range of ITS applications that provide information to the driver about traffic, weather, road conditions, parking data and in-vehicle presentation of roadside signage – to help plan and undertake the journey.

Driver information includes a suite of solutions that have evolved rapidly over the last few years, across areas as diverse as route finding, availability of parking and electric vehicle charging stations, and management of driver behaviour. The increasing levels of connectivity that are available in the vehicle as a result of smartphones and embedded in-vehicle communications – are a key driver of this evolution. Market penetration is not universal – but many more people have access to these services than ever before and the numbers continue to grow.

In response, existing services have developed new capabilities – and new services have been launched in the market. This has great potential in terms of the tools available to both road network operators and drivers to promote safer and more efficient travel. They include:

  • navigation & route guidance
  • charging/fuelling information
  • driver feedback

A wide range of technologies and applications are now available to help drivers manage their travel. Some are being developed through private sector innovation. Others rely on public sector infrastructure and data. From a road network operator perspective, it is important to:

  • make transport data available (Open Data) – sharing information directly with consumers and offering access to developers who wish to create new services – can accelerate the rate of deployment of advisory systems for drivers
  • monitor opportunities for partnerships to develop solutions that improve transport operations – for example, after the 2011 Japanese Tsunami, car manufacturers collaborated to collect information from their passenger vehicle and truck fleets to provide information about blocked roads
  • monitor emerging consumer technologies – such as smartphone applications – which can be used as a platform to provide pre-trip and en-route travel information and other increasingly sophisticated, real-time, transport information and functionality

One of the biggest challenges of connected solutions of any type – is consumer privacy and data security. Local laws and cultural tolerance for data-sharing must be carefully considered. (See Data Ownership and Sharing)

Driver Services

Driver services provide assistance to drivers faced with various scenarios (emergency and convenience). These services will often benefit road network operators and their partners on the road network. For example, Roadside Assistance and eCall services can help to ensure that breakdowns and accidents are quickly reported and cleared. Stolen Vehicle Recovery services may reduce the police work needed to handle vehicle theft.

Deployment of services – such as eCall – has the potential to save many lives every year. It is a complex undertaking that requires the cooperation of a large number of public and private sector partners – from emergency responders to equipment manufacturers. Service developers need to be aware of lessons learnt from early eCall deployments to ensure that technical, legal, and institutional issues are properly addressed.

Probe Data

Data collected from vehicles can enable a broad range of applications – including measuring travel times and providing real-time weather data. Vehicles used to collect data are known as “probe vehicles” or “floating vehicles.” For example, when the location of a moving vehicle is known at different times at two different positions on a road link – the travel time on the link (or “link time”) can be measured directly. Tyre slippage on an icy road and moisture on the windshield can also be detected and reported to the traffic centre by the vehicle – together with its location. This data can refine, replace, or add to traffic and weather data generated by fixed sensors. (See Probe Vehicle Measurement)

Probe data is a well-established tool for building a real-time picture of the road environment – and can help with planning road network operations. A recent addition to the road network operator’s toolbox is passive probe data collection (anonymised) – using roadside equipment for monitoring toll tag readers or Bluetooth equipment in the vehicle. Data actively collected by fleet owners as part of their operations is currently underused by road network operators because of:

  • the need for a partnership agreements on data supply
  • limited appreciation of the potential of probe vehicles for data sourcing
  • concerns about lack of control of data collection – including dependency on third parties and uncertain reliability of the data

Pre-trip and En-route Information and Services

The rapid market penetration of smartphones world-wide has provided a highly capable new platform for the dissemination of travel information and access to other services. It has also transformed consumer expectations – that the information they want should be immediately available. This has accelerated the concept of Open Data – where data that is collected at public expense is made available to anyone to use – stimulating a market in, for example, traffic and travel information applications. (See Open Data and Case Study: Open Data UK) Car manufacturers have also responded to this trend, offering various ways of linking smartphones to vehicle audio equipment and visual displays.

Standards and standardised solutions are not available in all cases where applications rely on proprietary systems or smartphones to disseminate or collect information. Developers face the potential market challenge of working with multiple (non-standardised) development platforms.

Navigation and Route Guidance

Navigation and route guidance systems use satellite-based positioning and digital maps to offer drivers a selection of routes to their destinations. Drivers enter their destination and any route preferences – such as shortest distance or quickest route, or one avoiding toll roads. The system calculates the optimal route and provides instructions via screen displays or voice synthesis. Positioning is handled by:

  • “differential GPS” (a more accurate form of GPS), sometimes augmented by dead-reckoning (taking account of the position and motion of the vehicle) based on gyro sensors (which measure the degree of turn)
  • distance measuring via the vehicle odometer
  • and map matching
  • Map data provided by the key digital map suppliers includes:
  • location-specific data – such as house numbers, postcodes, low bridges, places of interest and speed limits for stretches of road
  • condition data – such as surfaced roads and dirt tracks (unsurfaced roads)
  • transport data – such as public transport installations (bus lanes, guided busways and tram networks)

Navigation systems originated as on-board and dedicated handheld devices – and have been developed to include on-line tools (such as access to traffic images from CCTV cameras on the motorway network) and real-time traffic information. The data was made available to mobile navigation systems using digital broadcasting – Digital Audio Radio (DAB) or (in Europe) incorporation of RDS/TMC traffic information codes. (See Basic Info-structure) Traffic data was displayed to the driver – or used to support automatic route re-calculation if sufficient congestion appeared along the route during travel (“dynamic route guidance”). (See Urban Traffic Control)

Today’s navigation systems include all of these options – and have built on them further by leveraging one and two-way wireless communications and cloud technologies in a variety of on-board, off-board and portable devices. This means that data storage, computing and location-finding may be powered by in-vehicle resources or by the cloud – which greatly increases the availability and functionality of navigation systems. (See Navigation and Positioning)

The new capabilities allow map providers to update maps much more frequently. It also enables map data to be combined with many other sources of static and real-time location-related information that may be helpful for travellers. For example, a navigation application on a smartphone may offer multimodal journey options – driving, public transport and walking – allowing users to decide on their departure time based on timetable schedules and driving time estimates.

Head-Up Displays and Augmented Reality

The user interface in navigation systems has also improved over time. It is critical for safety that the use of navigation tools creates minimal driver distraction. Head-Up Displays (HUD) – which project information directly onto the windscreen – mean that drivers do not have to look away from the road to look at a screen embedded in the vehicle dashboard. The deployment of HUD solutions was initially limited by cost – but an increased number of vehicle manufacturers are either offering, or planning to offer them, in the near future. Augmented Reality (AR) systems – which provide location-specific information in a visual form overlaid onto digital maps – are also expected to be more widely deployed in the next few years.

Eco-Routing

Navigation systems typically select the quickest or shortest routes based on speed limits and travel distances. It is generally possible also to select routes for fuel-efficiency and reduced emissions, or other variables – such as the number of cross-traffic turns (which typically require longer engine idle times, and use more fuel). Fleet companies are early adopters of this approach to eco-routing – because it delivers significant fuel cost savings. Eco-routing also benefits electric vehicles – enabling them to achieve greater driving range distances on a single charge.

Charging/Fuelling Information

One of the key challenges to electric vehicle adoption is ‘range anxiety’ – a concern that the vehicle will run out of electric power in an area without charging facilities, leaving the driver and passengers stranded. This has stimulated the market to develop applications that provide information about the nearest charging locations and in some cases allow travellers to make advance booking at a charging station.

Driver Feedback

Feedback to drivers about their driving style and habits can help them to drive more safely. Some fleet companies use in-vehicle applications to monitor driving patterns – such as speeding – and give feedback to drivers as required to improve safety across their fleets. Trucks are typically equipped with telematics devices that extract and share the relevant vehicle data with a central operations system. (See On-board Monitoring and Telematics)

There has recently been a surge of activity in the consumer market – with original manufacturers’ equipment (OME) being installed and aftermarket devices (such as black boxes and alcolocks) becoming available. Their deployment is encouraged (or required) by insurance companies – in return for reduced insurance premiums to provide an incentive to develop good driving practices. The insurance community in Europe and the USA has been particularly active in this way – but projects are underway in many other countries as well, including South Africa, Japan, and Australia. (See Data Capture)

Eco-Driving/Connected Eco-Driving

Eco-driving applications provide information about the impact of a driver’s choices – with the aim of encouraging driving patterns that are more environmentally sustainable. For example, some vehicle displays show fuel efficiency in real-time in response to driver acceleration and braking – as shown in the illustration below -  In the future, a “connected” eco-driving solution might:

  • recommend driving actions based on traffic and information from nearby vehicles
  • be linked with automated vehicle technologies to enable the vehicle to respond in an environmentally sound way

(See New Forms of Mobility and Smart Vehicles)

Honda EcoAssist system

Honda EcoAssist system

Driver Health

The vehicle environment offers unique opportunities to monitor driving patterns to detect impaired driving. This can be achieved with a combination of on-board and off-board sensors and computing. When a potentially hazardous situation occurs, an alert may warn the driver – or be notified to a remote monitoring service. Fleet managers are early adopter of this type of technology. The market has grown for new products and applications – such as fatigue sensing systems and alcohol sensing ignition interlocks.

These types of applications may in the future be integrated into systems – enabling:

  • automated vehicles to take full control of the vehicle in the case of extreme driver impairment
  • paramedics to provide on-site and remote assistance based on data collected about the driver’s immediate health status (See Smart Network Operations)

Driver Services

Driver services were initially developed with the private sector in mind – but are now also widely deployed at the local, national and international levels – for example, eCall and stolen vehicle tracking.

Roadside Assistance

The simplest form of roadside assistance is the use of a cellular telephone networks to call a public or private sector responder for help. Telematics systems using communications and location technology may be embedded in the vehicle to facilitate emergency calls – which are usually taken by a dedicated call centre. The call centre operator assesses the traveller’s needs, identifies their location based on data automatically sent by the vehicle, and sends towing or other help to the breakdown location.

eCall Concept

The eCall concept builds on the roadside assistance using in-vehicle systems to automatically detect that an accident has occurred and call for help – a common indicator being airbag deployment. Implementation of the concept relies on capturing appropriate information from the vehicle and passing it to a local emergency responder. This can be challenging to implement:

  • where vehicles regularly cross national borders and each country may have different emergency response infrastructure
  • where the infrastructure and personnel needed for emergency response centres to automatically accept vehicle information may not always be available – as in the USA
  • where there may be no standardised emergency response infrastructure – as in China

A great deal of work is underway to address these and similar challenges worldwide. The European Union’s HeERO project, has been testing and validating under real-life conditions, pilot tests using the common European eCall standards which have been defined and approved by the European Standardisation Bodies. (See http://www.heero-pilot.eu/view/en/home.html) The system uses GPS and digital cell-phone communications to automatically initiate a 112 emergency call to the nearest emergency centre to transmit the exact geographic location of the accident scene together with other data. The system is illustrated in the figure below - The European Commission’s target for deployment of the European Union’s eCall system is 2018.

HeERO eCall System

HeERO eCall System

Stolen Vehicle Recovery

A vehicle owner can initiate tracking of a stolen vehicle if it is equipped with a location device, communications capabilities, the appropriate software and is registered with a recovery service provider. Alternatively, the vehicle may signal a problem to the owner if its location strays off-route or beyond a predetermined set of boundaries. This tracking information can be used by the police and recovery service providers. This technology and any associated services are used by vehicle fleet operators – particularly where fleets:

  • comprise high value vehicles
  • carry high value cargo
  • operate in high risk areas

Brazil’s State Transport Department (DENATRAN) has been working towards mandating such systems through its CONTRAN 245 legislation.

Convenience Apps

In some cases, drivers may require assistance in handling routine needs – such as locating their parked car. Communications technology linked to specific vehicle control features – such as the horn, the lights, or the door locks – can be initiated by a call centre or through a smartphone application. These applications can prevent simple situations from becoming emergencies – for example, remote door unlock, where a child is accidentally locked in a car.

Probe Data

Crowd-sourced data has become a valuable source of information as the use of smartphones becomes widespread. Users can actively – or by default – share information gathered during their trips with traffic and travel information (and other) service providers. This type of cooperation has helped to improve the detail of digital map data and real-time traffic and incident data. (See Mobile Reports)

Vehicles are being installed with sensor technology – which can provide detailed information about their environment. Major programmes for cooperative sharing of this information among vehicles and between vehicles and road network managers are being explored in Europe, the USA, Japan, and Korea. (See Coordinated Vehicle Highway Systems)

These types of data are an important resource for road network operators – where agreements can be reached on data access and sharing. It is also effective in handling real-time disaster situations. (See Case Study: Japan Cooperative Probe Data)

There are a variety of approaches to collecting traffic data from probe vehicles in order to analyse the resulting patterns:

  • some depend upon Automatic Vehicle Identification (AVI) – where short-range roadside beacons recognise passing vehicles equipped with a tag or transponder
  • others use camera-based licence plate readers and associated image processing techniques
  • roadside detectors may passively monitor vehicle presence by detecting any WiFi signals emitted from consumer electronics in passing vehicles
  • other systems require no roadside infrastructure but rely on:
    • vehicles equipped with Automatic Vehicle Location (AVL) and global navigation satellite systems (GNSS) to report their positions in real-time
    • the passive collection of massive numbers of cell-phone locations which may involve third party collection of cell-phone data
    • crowd-sourced contributions provided by consumers who sign-up to be tracked via the GPS in their phones (often in exchange for access to high quality traffic data).

The use of probe vehicles to measure travel time reliably faces three main challenges:

  • latency of communication interactions (transmission delay) – vehicles need time to reach point B before point A-to-point B travel time can be measured
  • “leakage” – some vehicles that pass point A never reach point B
  • sample size – there may be too few vehicles travelling on the road link being measured to accurately assess the travel time

Collecting other types of probe data will often require closer integration of sensors and data reporting within the vehicle. For example, specific on-board devices and communications protocols are necessary to enable the appropriate capture and transmission of data such as windshield wiper activity or traction control system data.


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